Dealer Spotlight: Kroll’s Marine

TSFMag Staff
Dealer Spotlight: Kroll’s Marine

Still operating in its original location at 2409 Avenue M in Rosenberg, Texas, Kroll's Marine has been a family-owned and operated full-service boat and outboard motor dealer since 1972. Susan Euton, originally Susan Kroll, along with husband Charlie Euton, are the second-generation owners and have been active in the business since their teen years. Susan began helping her father who founded the enterprise with office work and bookkeeping. Charlie came to Kroll's a short time later for Evinrude service training while employed as an outboard mechanic for a cousin's shop. Susan says she probably had something to do with Charlie becoming a full-time employee, "We met when Dad brought Charlie home for lunch one day and we've been together ever since."

In the beginning, Kroll's Marine was an outboard service shop and soon Mr. Kroll was offered an Evinrude franchise. Recognizing the potential for growth, he added boat lines. The foundation of the enterprise has always been fair dealing, exceptional customer relations during and after the sale, along with technically expert outboard engine service and boat and trailer maintenance. Charlie is a certified master mechanic for the Evinrude brand and has received factory training and certification from Yamaha. Charlie's team in the Kroll's service shop includes two full-time technicians who have also received factory training and earned certification to service Yamaha and Evinrude brand outboards. Over the years Charlie and his crew have won numerous manufacturer's awards along with the loyalty of a large customer base for their quick response and quality workmanship.

Product lines offered by Kroll's Marine include the Evinrude and Yamaha outboards, Blue Wave, AlumaCraft, Alweld and Ultra-Cat boats, along with accessory lines from Lowrance, Power Pole, Motor Guide and Minnkota.

Susan and Charlie stress that customers today expect to receive not only great prices on boats and motors but excellent service they can count on in short order when they encounter problems. "Nobody wants their boat in the shop when they want to go fishing," they say. "We can not only perform computer-aided diagnostics, we have a test tank where we can run the motors under load to discover and correct tough and tricky engine problems. A quick trip to the bay enables our technicians to accompany customers anytime they might be experiencing operating difficulties that occur only at high speed."

A quick visit to Kroll's Marine convinces first-time buyers that they can place their trust in the Kroll's team and long-time repeat customers are the backbone of their business.
Give them a call at 281-342-4461 or visit their website to learn more. Charlie and Susan along their team of nine full-time staff are anxious to meet you.