Dealer Spotlight: Sail & Ski

TSFMag Staff
Dealer Spotlight: Sail & Ski

Sail & Ski Center has been serving Central Texas since 1969 and currently operates stores in Austin (US Hwy 183 North), Lakeway (Hwy 620 North), and San Antonio (IH-10 West.) Success in business is only achieved through willingness and ability to deliver goods and services that please consumers. The success of Sail & Ski Centers flows directly from achievement of the basic goal described in their mission statement, "To set the standard of excellence in boat ownership by providing the highest quality products available with the best trained people delivering sales and service so that you can enjoy the boating lifestyle."

Rod Malone, president of Sail & Ski, puts it more personally. "Sail & Ski has thrived by catering to our customer's needs. Your happiness is very important to me. If for any reason you are not 100% satisfied with our organization, please contact me directly. Your feedback is the catalyst for improving our dealership."

For saltwater anglers, Sail & Ski offers Boston Whaler and Trophy fishing boats and is a full service dealer for Mercury outboards. Boston Whaler has achieved legendary status the world over for their "unsinkable" hull designs, exceptional seaworthiness, and outstanding resale value. Sail & Ski's association with Whaler began in the early 80s with the Boston Whaler Harpoon sailboat line and continues today with full line Whaler offerings. Positioned strategically in San Antonio, Sail & Ski provides Whaler sales and service to fishermen from Port O'Connor down to Brownsville.

Trophy brand bay and offshore available at Sail & Ski offer great selection for more value conscious buyers seeking seaworthiness and fishing adventure in a more affordable package. With bay models from nineteen to twenty-four feet and offshore center console designs from seventeen to twenty-five feet hull length, anglers can choose from a wide range of standard and optional features to personally design the boat that best suits their fishing style.

Investing in a new boat is not something fishermen should undertake without understanding whether the dealer can and will support the investment with courteous and reliable service after the sale. Word-of-mouth is a wonderful indicator, but is limited to only a few experiences. Manufacturers and trade associations measure dealers through owner experience and satisfaction before and after the sale all across the nation. The ratings dealers receive in these surveys reflect the degree of satisfaction each customer could expect to enjoy and are therefore of great value to the consumer.

Sail & Ski is justifiably proud of the following service and performance awards they have earned. Sail & Ski was ranked 4th in the nation in NMMA's Top 100 Dealer Awards in 2008. They also received the Mercury Marine President Award, Multi-Mercury CSI Award Winner, and the Boston Whaler Master Dealer Award.